How to Block Access Bank Account and ATM Card?

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Last Updated on May 23, 2024 by TechTalks

In today’s fast-paced world, losing your bank card or encountering unauthorized transactions can be a distressing experience. Quick action is crucial to prevent potential financial loss and safeguard your funds. We write here a comprehensive guide on how to block your Access Bank account and ATM card using different methods, ensuring your financial security.

Reasons to Block Access Bank Account and ATM Card

Blocking your Access Bank account or ATM card might be necessary for various reasons, including:

  • Loss or Theft of ATM Card: If your card is lost or stolen, blocking it immediately prevents unauthorized access.
  • Unauthorized Transactions: If you notice any suspicious transactions, blocking your account or card can prevent further unauthorized use.
  • Misplaced Card: If you temporarily misplace your card, blocking it ensures it cannot be used until found.
  • Security Breach or Fraud Alert: In case of a security breach or fraud alert, blocking your account or card protects your funds.

Read More:

1. Access Bank Transfer Code: How to Register?
2. How to Transfer Money from Access Bank to Access Bank?
3. How to Transfer Money from Access Bank to Other Banks?

What to Do After Blocking Your Account or Card

After blocking your account or card, take the following steps to secure your finances:

  • Request a New Card: Contact Access Bank to request a new ATM card.
  • Reopen Your Account: If you blocked your account, follow the bank’s procedure to reopen it once the issue is resolved.
  • Monitor Your Account: Regularly check your account for any unauthorized transactions and report them immediately.

Methods to Block Access Bank Account and ATM Card

Access Bank offers several methods to block your account or ATM card, providing flexibility and convenience.

Via USSD Code

  • Dial 901#
  • Follow the instruction

Online Banking

  • Log in to Access Bank’s online portal.
  • Navigate to the section for blocking accounts or cards.

Mobile Banking App

  • Use the Access Bank mobile app to block your account or card.
  • Follow the app’s step-by-step instructions.

Customer Service

  • Contact Access Bank’s customer service via phone.
  • Provide necessary information for verification.

SMS Banking

  • Send a specific SMS code to block your account or card.
  • Follow the format provided by Access Bank.

Branch Visit

  • Visit the nearest Access Bank branch.
  • Carry necessary documents and follow the branch procedures.

Step-by-Step Guide: Block Access Bank Account and ATM Card

Here are the detailed steps for each method to block your Access Bank account or ATM card:

Via USSD Code

  • Go to your phone call log
  • Dial 901#
  • Follow the prompts on the screen
  • Access Bank will automatically block your debit card once you follow the prompts correctly.

Online Banking

  1. Visit Access Bank’s official website.
  2. Log in with your credentials.
  3. Navigate to the ‘Customer Service’ or ‘Security’ section.
  4. Select ‘Block Card’ or ‘Freeze Account’.
  5. Confirm the action to block your card or account.

Mobile Banking App

  1. Open the Access Bank mobile app.
  2. Log in with your details.
  3. Go to ‘Cards’ or ‘Account Management’.
  4. Select the option to block the card or account.
  5. Follow on-screen instructions to confirm the action.

Customer Service

  1. Dial Access Bank customer service number +234 0201- 2712005-7, +234 0201-2802500, 07003000000, 0201-2273000, 0201-2273007 (for Mobile Pin Activation).
  2. Provide your account details and reason for blocking.
  3. Answer security questions for verification.
  4. Customer service will block the card or account and provide a confirmation.

SMS Banking

  1. Compose an SMS with the specific code provided by Access Bank.
  2. Send the SMS to the designated number.
  3. Wait for a confirmation message from the bank indicating the account or card has been blocked.

Branch Visit

  1. Locate the nearest Access Bank branch.
  2. Bring a valid ID and any necessary documents.
  3. Inform the bank representative about your need to block the account or card.
  4. Complete any required forms.
  5. The representative will block the account or card and provide confirmation.

Tips for Preventing Future Issues

To avoid future issues with your bank account and card, consider these tips:

  • Keep Your Details Secure: Protect your card and account information from unauthorized access.
  • Monitor Account Statements: Regularly review your account statements for any suspicious activity.
  • Use Strong Passwords: Use strong, unique passwords for your online and mobile banking accounts and update them frequently.
  • Enable Transaction Alerts: Set up alerts for transactions to stay informed about any activity on your account.


Blocking your Access Bank account or ATM card promptly prevents unauthorized access and protects your funds. By following the methods and steps outlined in this article, you can ensure your financial security and peace of mind. Stay vigilant and take proactive measures to safeguard your banking details.

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